Last Updated: 04/09/2023
This Privacy Policy (“Policy”) outlines the practices of Infinity Energy Solutions (“we,” “us,” or “our”) concerning the collection, use, disclosure, and protection of your personal information when you access our website, use our services, or interact with us in any way.
By using our website or services, you consent to the practices described in this Policy.
1. Information We Collect
1.1. Personal Information
We may collect the following types of personal information from you:
Contact Information: This includes your name, email address, phone number, and mailing address.
Account Information: If you create an account with us, we may collect your username, password, and other account-related information.
Payment Information: If you make a purchase, we may collect payment card information or other financial information.
Demographic Information: We may collect demographic information such as age, gender, and location.
Communication Preferences: We may collect your communication preferences, including your choices regarding email notifications and marketing communications.
1.2. Usage Information
We may automatically collect certain information about your use of our website and services, including:
Log Data: This includes information such as your IP address, browser type, operating system, and device information.
Usage Analytics: We may collect data on how you interact with our website, such as pages visited, links clicked, and time spent on each page.
1.3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We may use your personal information for the following purposes:
Provide Services: To provide and maintain our services, process transactions, and fulfill your requests.
Communications: To communicate with you, send transactional notifications, respond to your inquiries, and provide customer support.
Marketing: To send you marketing and promotional materials if you have consented to receive them.
Analytics: To analyze how our website and services are used and to improve user experience.
Legal Compliance: To comply with legal obligations and enforce our policies.
3. Disclosure of Your Information
We may share your personal information with the following categories of third parties:
Service Providers: We may share your information with third-party service providers who help us operate our website and provide services to you.
Business Partners: We may share information with trusted business partners for marketing and promotional purposes.
Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, and respond to legal requests.
4. Your Choices and Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to legal limitations.
Withdraw Consent: You can withdraw consent for marketing communications at any time.
Opt-Out: You can opt-out of certain data collection and processing practices, such as cookies.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure.
6. Changes to this Policy
We may update this Policy from time to time. The most recent version will be posted on our website, and the date of the latest revision will be noted at the top of the Policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at admin@infinityenergysolutions.com.au.